Privacy Notice

Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

Q: How does the Company use the information collected?

A: The Company may use the information we colle

 

PRIVACY NOTICE (Last updated July, 2018)

Thank you for visiting our website which is operated by service@epilumina.com (the "Company"). We are committed to providing an exciting and safe online shopping experience and elevated level of personal service synonymous with the Company. This commitment includes respecting and protecting the privacy of your personal information.

 

This privacy policy describes the types of information we collect from and about you when you visit our website (each a "Site"). The Sites and all functionality and features thereon are collectively referred to as the "Services". This privacy policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.

 

By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United States/Canada/Hong Kong, and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.

 

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:

From the Company's Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalogue, newsletters or email lists, participate in sweepstakes, contests or other promotion, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us.

If you make a purchase from us, we may also collect the billing address.

 

Information You Provide About a Third Party: If you send someone else a communication from the Services, we may collect information such as that person's name, telephone number, email, and/or shipping address.

 

Automatically on the Site: We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, user of our online services, and interactions with our emails and online advertisements, and to allow the Company to keep track of analytics and certain statistical information. Collecting this information, and linking it with your personal information, helps us to tailor our website and enhance your online shopping experience by saving your preferences while you are visiting a particular site, and to help identify site features, promotions, advertisements, and offers that may be of particular interest to you.

 

From Third Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically, or when you connect with the company through a third party based on your registration and privacy settings on those third party sites.

 

Combination of Information: We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site, as well as information across other computers or devices that you use.

 

Third Party Analytics and Advertisements: We also may use third party advertisements, analytics, and tracking tools to better understand who is using the Site and to help us or those third parties serve more targeted advertising to you across the Internet.

Q: What are my Tracking Options?

A: Certain parts of the Site require cookies. By registering for and using the Services, you are consenting to the use of cookies. The following is a description of the four categories of cookies:

  • Strictly Necessary Cookies

  • Performance Cookies

  • Functionality Cookies

  • Targeting Cookies

To learn more about managing your privacy and storage settings and opting out from receiving third party advertiser cookies, you may visit the Network Advertising Initiative's opt-out page at service@epilumina.com and www.aboutads.info/choices and follow the instructions on how to opt out.

If you wish to prevent your data from being used by Google Analytics, Google has developed the Google Analytics opt-out browser add-on available at service@epilumina.com.

We or our service providers may also use Flash cookies or other similar technologies. To learn how to manage privacy and storage settings for Flash cookies, visit https://rueehealth.com/ flashplayer/help/settings_manager.html.

Q: How does the Company use the information collected?

A: The Company may use the information collected from and about you for any of the following purposes:

  • To validate, confirm, verify, deliver, install, and track your order.

  • To enhance your online shopping experience.

  • To send you catalogs, information, newsletters, and promotional materials.

  • To provide you with customized Site content and targeted offers.

  • To improve our sites, products/services, and customer service.

  • To protect the security or integrity of the Site and our business.

  • To contact you when necessary or requested.

     

Q: What information does the Company share with others?

A: The Company may share personal information we collect from and about you in the following ways:

 

  • Company Affiliates: We may share collected information within the Company’s affiliated companies.

     

  • Co-Marketing Partners: Certain areas of the Services may be provided in association with third parties.

  • Legal Disclosures; Safety: The Company may disclose information to comply with a legal obligation or to protect rights and safety.

  • Sale of Business: Information may be transferred as part of a sale, merger, or bankruptcy proceeding.

  • Service Providers: We use third-party service providers to perform certain services on our behalf.

Text Marketing and notifications: By entering your phone number in the checkout, you agree that we may send you text notifications and marketing offers. If you no longer wish to receive messages, reply with STOP or reach out to us at service@epilumina.com.

Q: How can I view, update or remove my information?

A: You can contact our Customer Service Department at service@epilumina.com to access or update your information.

Q: What are California Privacy Rights?

A: California residents may request a copy of the Company's "California Privacy Rights" notice by emailing: service@epilumina.com.

Q: Whom do I contact if I have additional questions?

A: Please feel free to contact Customer Service at service@epilumina.com. For all unsubscribe requests, contact service@epilumina.com. For privacy related questions, contact service@epilumina.com. If you have any concern or complaint, please contact us at service@epilumina.com.